The
Center for Competitive Change is
proud to offer a workshop not found anywhere else in the country except at the
University of Dayton
Michael Hoseus
Co-Author of the Shingo Award winning book
“Toyota Culture: THE HEART AND SOUL OF THE TOYOTA wAY”
will present
Toyota Culture
Series: A-3
Problem Solving & the Toyota Recall Crisis
September 15
Only $295
Problem solving is the foundation of Lean. The tools of a lean management system
are designed to identify problems. The extent that you train and engage your
organization in problem solving will ultimately determine your success in the
lean journey.
Mike Hoseus will review how a lean organization establishes their culture for
problem solving at all levels. The workshop will also discuss in detail the
Toyota Recall Crisis. The workshop will use the recall as a “case study” to
apply the A-3 problem solving process. We will also reflect on the crisis to
identify lessons learned, not only for
Toyota, but also for your organization.
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